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Email Threading

What is Email Threading?

 An email thread is a single email “chain”, starting with the original email (the first email sent in beginning the particular conversation), and including all of the subsequent replies and forwards related to that original email. For example, if you sent an email to Betty and Betty responds to that email, your original email will most likely be found at the bottom of her email. This is an example of threading. Most email applications do this automatically, and it is an easy way to identify email relationships, people involved in conversations, attachments and duplicate emails.

 

Why is Threading Important?

 In order to understand the importance of email threading, let’s put it in the perspective of e-Discovery. Say your emails were not threaded and there were about 10 messages within an email family. Without the threading, all of the singular emails would be mixed into the data set as separate messages with no particular order or grouping. This results in the reviewer having to take more time to sort through these messages and put the pieces together themselves as well as increases the chance that the reviewer may miss potentially responsive information because they’re only getting part of the conversation. This also helps you to review fewer documents while still receiving the same amount of essential content, which could substantially cut down on production costs in the long run.

 

What does that mean for us?

Our job is to not only convert your emails to PDFs, but to make your project simple and easy for anyone to understand. This is why we focus so much on email threading. When creating your final project, we have the ability to create a searchable index so that you can search through these email threads and decide what you need and what you don’t need, which as we said, can substantially cut down on production costs for you and your team. As always, we are here to provide you the simplest solution that saves your law firm both time and money.

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Understanding EML, MBOX, & MSG Files


You have most likely run across a number of various types of email files. Although most are easily identifiable from our own experiences with emailing, you may have come across quite a few file formats that you were unfamiliar with. Here, we will explain the various type of email files as well as the role they play in terms of PST to PDF conversion.

 

Types of Email File Formats

 

.MBOX files – These are ‘mailbox’ files (makes sense, right?). MBOX files are a container of email message similar to PST, but has one key difference. It is a single file that contains multiple mail messages in a linear text sequence and separated by a line. Imagine you were to open an MBOX file within a word documents-you would see the messages from top to bottom and each message would be separated by a clear marker. This is something you would be unable to do with a regular PST file. Many email clients use variations of MBOX files, such as Mac email, Eudora, and Mozilla.

 

.MSG files – These are the Microsoft proprietary format for saving files and the most common email types in terms of eDiscovery. Generally, only Microsoft Outlook can read and write MSG files natively, although there are tools for converting MSG files to EML files and vice versa. In eDiscovery, some parties may deliver MSG files instead of an entire PST and this may occur when the selecting and rejecting was done prior to delivering the evidence.

 

.EML files – These are the most commonly used types of email files. EML files contain raw message content. Imagine this as a stripped down .MSG file. This file consists of the body of the message, to, from, and can also contain attachments. Most email software can export and import these file types simply, because of how these messages are stored internally.

 

 

Of course, we can handle just about any type of email file, although certain file formats may prove to be a bit more challenging than others which may affect the time it would take to convert your files. However, we are always up to the challenge and will never hesitate to handle your projects, no matter how big or small.

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Deduplication & Emails – Why is it important?


What is De-duplication?

Just as the name would suggest, de-duplication is the removal of duplicate files or redundant information from a set of data. Simple, right? Well, it can get a bit complicated as we get further into the de-duplication process.

 

Why is this important?

Within a data set, there could be several occurrences of duplicated files or redundant information. This could be due to the data being backed up or the same files being found in different data sets. Emails are the number one culprits of duplicated files due to emails being sent and received by a number of different individuals. Duplication is also due to emails being improperly threaded and showing repeated chains of email conversations (i.e. a singular email being responded to or forwarded a number of times). Emails are also where de-duplication becomes a bit complicated.

 

Complications

If two emails or e-files are the same, they are treated as duplicates and removed. But what if an e-file is loose in a folder and attached to an email somewhere else. If you remove the file attached to the rouge email, you have then broken the “family” of documents. Vice versa, if there are two different emails with the same attachment, you run the risk of removing the attachment from one of the emails and once again breaking up the family of documents. These are just a few of the many complications that can occur while deduping your emails. Wondering how you can bypass these problems? Leave the deduping to us. We have the equipment, software, and training needed to easily dedupe your important emails and files while making sure none of your important information gets left out. Talk to a representative and get started on your email conversion/deduping process today.

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7 Tips & Tricks for Adobe


Chances are, working within the litigation field, you’ve had to interact with Adobe and PDFs on a regular basis. Hopefully the tips and tricks listed below can deepen your knowledge and strengthen your skills with using Adobe Acrobat and Adobe Reader.

 

  1. View your PDFs on a mobile device

By simply turning on the Mobile Link feature and installing the Adobe Reader app onto your mobile device, you can access all of your PDFs wherever you are. Soon, lugging thumb drives and bulky print-outs will become a thing of the less technologically advanced past.

 

  1. Speed up your workflow by enabling single-key shortcuts.

Open the preference dialog box, and in the General area, select Use single-key accelerators to access tools.

 

  1. Electronically signing your documents

You can use an image that looks like your real signature by signing a blank piece of paper, scanning it, and saving it. Then when signing the PDF, in the Sign Document dialog box, choose appearance > create new appearance. Then choose Configure Graphic > Imported Graphic and then select the scan of your real signature.

 

  1. Using Bookmarks to navigate your PDFS

Bookmarks in large PDFs helps you navigate through your documents quickly and efficiently. Just highlight the text, hit ctrl-b to create the bookmark and drag to reorder the marks to create a table of content.

 

  1. Highlight documents for display in trial

Highlight lines using the Acrobat highlighter tool, then export the highlighted page as a picture for use in PowerPoint and other display uses.

 

  1. Combine several files into one PDF

Need to turn multiple documents into one complete document? Click File>Create>Combine Files and to combine all at once.

 

  1. Extract individual pages into single files

Alternatively, you can also save any page from a large PDF document as its own document. With the file open, clock on Tools>Pages>Extract and select from the many options in front of you.

 

 

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Convincing Your Law Firm to Go Paperless


Although we have helped a number of firms go paperless within the last few years, there are always a few that seem to be stuck in their ways. It’s the age-old story. Paralegals are slowly becoming more and more tech savvy than their seasoned employers and we are now consistently being faced with the question “How do I convince my higher ups to go paperless?”. Well that’s simple. Let us do it for you.

 

Cost Efficient/Storage Efficient

 

It’s no secret that using paper includes a lot of expenses. A Price Waterhouse Coopers study suggests that the average organization spends $20 in labor to file a single paper document, approximately $120 in retrieving and searching for misplaced/lost documents, and an incredible $220 to recreate a single lost document! This doesn’t even include the expense of the paper itself, ink, file storage, staples, folders, etc. (the list could go on). Another expense that most firms do not think about is the cost of rent for office space for all of those physical documents. Going paperless means there will no longer be a need for all those clunky file cabinets (which can cost more than $500 each and take up anywhere from 10 to 20 sq. ft. of expensive office space), opening an opportunity to downsize and save even more money.

 

Time Efficient

Consider the time it takes for you to get up from your desk, go to the filing cabinet, and thumbing through the filing system until you find the right document. And once you’ve used it, you have to repeat the entire process just to return it. Although this may sound like a miniscule interruption to your work day, over time those moments add up. By going paperless, you can create an easily searchable database, so that your documents are simply a point and click away. This also means a more accurate quality control process; checking and editing each page for accuracy, and increases sharing opportunities (having documents in a digital form allows researchers, attorneys, and paralegals from all over to be able to access them if you allow).

 

Keeping Your Files Safe

Do you have a plan for how you will retrieve your documents in the case of natural disasters? Going paperless can potentially eliminate this worry from your mind. This is especially important for firms located in Florida. Just this past year, many law firms all over the state of Florida felt the impact of Hurricane Irma and were grateful that they had their documents backed up digitally. Even when going completely paperless, you are able to back up these documents to a cloud so that you’re always secure and at ease.

 

Does this convince you to go paperless? Navigate to our Pricing tab to get a quick estimate of your backfile conversion today. We can travel and pick up your documents anywhere in Florida!

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Types of Images


Although there is a number of different types of images that are floating around the internet, there are really only about a handful that you should be aware of.

 

JPEG (also known as JPG)

JPEG or JPG is probably the most well-known of the image types. JPEG stands for Joint Photographic Experts Group. JPEGs are images that have been compressed to store a lot of information in a small-sized file. Most digital cameras will store their photos as a JPEG image for this reason alone, as it allows for multiple photos to be taken on one camera card. The con to this is that when the JPEG is compressed, it loses its integrity and some of the image detail is lost. JPEGs generally cannot be resized as it will lose pixel/resolution quality and the image will be compromised.

 

TIFF

TIFF stands for Tagged Image File Format. Contrary to JPEGs, TIFF images create very large file sizes, because they are uncompressed and contain a lot of detailed image data. TIFFs are also extremely flexible in terms of color and content and are the most commonly used file type in software such as Photoshop.

 

GIF

GIF stands for Graphic Interchange Format. This format compresses images just as JPEGs, however there is no loss in details (which means you can edit and resize the image and not lose quality) and the file size is drastically reduced. This format is suitable for the web but not for printing and is never used for photography (due to it’s limited number of colors) and is primarily used for animations.

 

PNG

PNG stands for Portable Network Graphics. PNGs were created as an open format to replace GIF, because the patent for GIF was owned by one company and nobody else wanted to pay licensing fees (hilarious!), however, it allows for a full range of color and better compression. This file type is used exclusively for web images, as this type is best for images mixed with text or line art, but never for print images. You may recall that whenever you take a screenshot on your laptop or pc (this is usually the case with Mac), the resulting image is a PNG because the screenshot is a mix of images and text.

 

BMP

BMP, also known as Bitmap files, are probably the most unpopular and least used file type in today’s age, although ironically, it was once one of the few image formats available. These are image files within the Microsoft Windows operating system, but are not ‘web friendly’ as there are not compatible in all platforms and do not scale well. Although original BMP files are crisp and rich in color, once the image is manipulated, the image comes out fuzzy and jagged. These images are usually used as window’s wallpapers, at most.

 

So Which Image Do I Use?

Although there are specific image types that fit certain situations, there are a few rules of thumb that you can follow.

 

  1. JPGs or JPEGS are the most commonly used image format, though you should be careful as image quality degrades with every save.
  2. PNGs are primarily used for screenshots and are also used for images which need transparency.
  3. GIFs are primarily used for clipart and drawings where limited colors are in use.